Video Transcript:
Who Is Larkin Express
Matt Rogers: Larkin Express is logistics company that services, manufacturing, engineering and freight forwarding.
Mike Jones: We have our own warehouse and assets where we trans-load containers from the port.
Chuck Robinson: We serve the whole United States. We specialize, obviously in the cross border freight going into Canada, like most brokers, we're full service so we can do hot shots, reefers, flatbeds, dry vans all the way up to 19 axle super loads. Matt Rogers: We service a variety of customers, including manufacturers, engineering companies and even a handful of Fortune 500 companies.
Larkin Employee: I think Larkin Express makes a difference for the customers with the ease of which their shipments get delivered.
Chuck Robinson: We pride ourselves in our communication. Every customer has their own account manager assigned to them. So every customer has a singular contact with assistance from the sales rep and also the operations team.
Mike Jones: We have a team of experts that specialize in over dimensional freight. And the way that we've structured ourselves internally allows us to put the correct people in the best position to be successful. In the way that I like to describe Larkin, is a boutique. We put a personal touch in every interaction or shipment that we handle.
Jake Alessandra: We take every load personally. It doesn't matter how big how small. We're dedicated to timeliness. A-plus service.
Robert Stelling: The understanding and the knowledge that our team has shines when we need it to. The care and the pride that everybody here has in their work shows, especially with the customer service.
Carrie Ollom: It's the quality of our hires. We have tremendous people here who not only are just very good people, but they have extreme knowledge in the business. That would probably be one of the biggest things we have to offer.
Mike Jones: On a day to day basis we're leaning on each other. Everything that we do makes an impact on the company.
Matt Rogers: There's often a lot of challenges but it's rewarding to be able to look back and to see where you've been and where you are now and what's yet to come.
Danette Black: We love our customers. We love our carriers. We love building relationships and getting the job done.
Chuck Robinson: When a customer chooses Larkin, what they're choosing is a company that, like our our mission statement says they can be assured that we're going to do exactly what we have been asked to do. And we've committed to do.